Terms of service

Welcome to The Secret Ingredient's website! Please review the following terms and conditions ("Terms") carefully before accessing or using our services. By visiting our website and/or placing an order, you agree to abide by these Terms. Please note that these Terms may change without prior notice, so it's essential to review them periodically.

Online Store Terms:  By using our website or placing an order, you confirm that you are of legal age to enter into agreements and that you accept and agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our website or ordering from us.

Order Acceptance and Cancellation: When you place an order with us, it constitutes an offer to buy our products. We reserve the right to accept or cancel orders at our discretion.

Prices and Payment Terms: Prices displayed on our website may differ from those at retail locations. We strive for accuracy but may occasionally make errors. Payment must be received before we accept your order.

Products/Services: We may limit sales by region or quantity. Descriptions and pricing are subject to change without notice.

Shipping: We provide estimated shipping dates, but we cannot guarantee delivery times.

Return/Refund Policy: Due to the nature of our products, we cannot offer returns or refunds. Contact us if you encounter any issues with your order.

Disclaimer of Warranties: We provide services "as is" and do not guarantee product quality or uninterrupted service. We are not liable for any damages resulting from your use of our website.

Privacy: Your privacy is important to us. Please review our Privacy Policy for information on how we handle your data.

Governing Law and Jurisdiction: These Terms are governed by the laws of Illinois, and any disputes will be resolved through arbitration in Chicago.

No Waivers: Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

Miscellaneous: You affirm that you have the authority to agree to these Terms and perform your obligations. We reserve the right to update these Terms at any time, with notice to you.

If you have any questions or concerns about these Terms, please contact us at info@thesecretingredientisalwayslove.com. Thank you for visiting The Secret Ingredient's website!